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Managed Applications Hosting

Business requirements for the delivery of application services have changed considerably in recent years, demanding a complex mix of people, process, technologies and planning to meet business goals. Claranet Managed Applications hosting is designed to help companies address this complexity. Claranet hosts the application as well thus freeing up IT staff for higher value tasks.

The IT department has to deploy, maintain and train people on the application, which is very labour-intensive, and requires a specific skill set depending on the application. With the complexities of the application increasing more skills are required and as there is a chronic shortage of resources in the market your top people should not be wasted on the mundane tasks of maintaining your applications but should rather handle new projects and innovation.

The work that needs to be carried out on your applications can be broken into two areas:

  • Functional or end-user facing/project work - this includes the deployment of new applications and changes to functions or the user interface
  • Operational work - primarily maintenance, including managing upgrades, monitoring, back-up, fixing and anything related to the network, servers or datacentre

Claranet are experts at the Operational work, providing an end to end service that ensures the availability of the infrastructure and applications thereby allowing you to focus on the functional work. We work with both Web-based and Business Applications.

Features

  • Dedicated Technical Account Manager
  • Dedicated Windows, UNIX/Linux team
  • 24/7 solution support
  • A range of technologies such as Java, Ruby on Rails, LAMP (Linux, Apache, MySQL, PHP)

Benefits

  • Your Technical Account Manager will work closely with you to identify and recommend improvements to your solution to meet changing requirements
  • Claranet manages your applications as well as security, backups, patching and change management to provide a seamless service
  • Managed applications that interface with other components in your IT infrastructure
  • Share the costs with us rather than paying for everything yourself
  • A service that is uniquely tailored to meet your availability and performance requirements

 

Why not get in touch with us to find out how you can reduce your IT teams workload by outsourcing the maintenance of your applications.

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